SHIPPING AND RETURN POLICIES
SHIPPING POLICY
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UNITED STATES
$3.99 USPS First-Class Mail 2-5 business days Tracking Included |
INTERNATIONAL WORLDWIDE FLAT RATE
$8.99 GlobalPost Worldwide 1-3 weeks varies by country Tracking Door to Country |
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ALWAYS FREE SHIPPING for ALL US orders over $30 |
Orders received after 1:00 pm (CST) are shipped within 48 hours!
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Pickbandz® MONEY BACK GUARANTEE |
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All products are backed by our 100% customer satisfaction guarantee. If you are unhappy with our products for any reason, simply return them to us for a full refund.
Pickbandz Craftsmanship Warranty
If your Pickbandz product ever have an issue that is our fault such as a manufacturing defect or a problem that should not occur with normal use, we will replace it at ABSOLUTELY NO COST to you FOR LIFE.
There are no limits as to how many times a Pickbandz product can be replaced under this warranty because we want to make any craftsmanship issue right.
Note: This for the Pickbandz products only.
Lost & Broken Replacements (pay S+H fee only. Can be used up to 2 times per Pickbandz product purchased)
Coverage for Lost or Broken Pickbandz can be made for the same style/color if supplies are available. If the style you request is sold out, you will have the option to be placed on pre-order if the style will be returning or to choose a different style within the same series.
The price for Shipping and Handling of each replacement is $4.99 US ($8.99 International). This is an estimated, flat cost to assist us in fulfilling all replacements. It is subject to change but we work hard to keep it as low as possible.
To request a replacement, just email us at info@pickbandz.com include your name from the order and the style/color of the Pickbandz you would like to replace. We will provide you with a link to pay for the Shipping and Handling. Once you pay, we will ship your replacement and have you back Rockin’ what you LOVE.
Each Pickbandz can be replaced up to twice under the Lost/Broken warranty. After that, we'll ask that you buy the next one to make sure we can continue to offer such a strong warranty.
A few exceptions: This warranty only covers orders through pickbandz.com, our official Amazon listings, and approved retailers - thereby excluding other re-sellers.
"The Fine Print" - For our protection in managing such a strong warranty program, we have to include these necessary terms: qualification for this coverage is at Pickbandz sole discretion and may require pictures of and/or the actual product to review and approve a replacement. Pickbandz reserves the right to deny any request for warranty coverage or to recommend a different course of action as necessary.
^^ Aside from the legal jargon, just know we'll make our best effort to help you out!
Pickbandz Craftsmanship Warranty
If your Pickbandz product ever have an issue that is our fault such as a manufacturing defect or a problem that should not occur with normal use, we will replace it at ABSOLUTELY NO COST to you FOR LIFE.
There are no limits as to how many times a Pickbandz product can be replaced under this warranty because we want to make any craftsmanship issue right.
Note: This for the Pickbandz products only.
Lost & Broken Replacements (pay S+H fee only. Can be used up to 2 times per Pickbandz product purchased)
Coverage for Lost or Broken Pickbandz can be made for the same style/color if supplies are available. If the style you request is sold out, you will have the option to be placed on pre-order if the style will be returning or to choose a different style within the same series.
The price for Shipping and Handling of each replacement is $4.99 US ($8.99 International). This is an estimated, flat cost to assist us in fulfilling all replacements. It is subject to change but we work hard to keep it as low as possible.
To request a replacement, just email us at info@pickbandz.com include your name from the order and the style/color of the Pickbandz you would like to replace. We will provide you with a link to pay for the Shipping and Handling. Once you pay, we will ship your replacement and have you back Rockin’ what you LOVE.
Each Pickbandz can be replaced up to twice under the Lost/Broken warranty. After that, we'll ask that you buy the next one to make sure we can continue to offer such a strong warranty.
A few exceptions: This warranty only covers orders through pickbandz.com, our official Amazon listings, and approved retailers - thereby excluding other re-sellers.
"The Fine Print" - For our protection in managing such a strong warranty program, we have to include these necessary terms: qualification for this coverage is at Pickbandz sole discretion and may require pictures of and/or the actual product to review and approve a replacement. Pickbandz reserves the right to deny any request for warranty coverage or to recommend a different course of action as necessary.
^^ Aside from the legal jargon, just know we'll make our best effort to help you out!
Pickbandz® Rock Hard Guitar Pick Warranty*
Our number one goal is to have your back better than any other brand, not just when you purchase, but as long as you need us after.
Pick Warranty
If you lose your guitar pick while using any Pickbandz prodcuts, e-mail info@pickbandz.com to request a pick replacement under our Rock Hard Guitar Pick Warranty program. Include the name from your order along with the style/color of the pick you lost and we'll get a similar replacement shipped out to you after you pay the S+H charge of $0.75 for US replacements and $2.50 for International.
Pick Warranty
If you lose your guitar pick while using any Pickbandz prodcuts, e-mail info@pickbandz.com to request a pick replacement under our Rock Hard Guitar Pick Warranty program. Include the name from your order along with the style/color of the pick you lost and we'll get a similar replacement shipped out to you after you pay the S+H charge of $0.75 for US replacements and $2.50 for International.
RETURN REQUIREMENTS
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MAIL IT BACK TO USPennybandz, LLC
450 S Denton Tap Rd Unit 2386 Coppell, Texas 75019 We suggest USPS First Class Mail for shipping for returns. http://www.usps.com/ |
